Privacy policy

Privacy policy implies the terms according to which “KRALEX” is using your personal data. The requested data are those pieces of information that can help us identify you when you are using the website. We can ensure you that all these data will only be used in accordance with this privacy policy and for the sole purpose they were collected.

“KRALEX”, as the owner of https://www.kralex.ro/, is respecting the confidential characteristics as well as the security of the procedure representing the processing the personal data of each person who will visit this site in order to carry out online orders.

According with the legal procedures ”KRALEX” has the obligation to safely administrate, solely for the specified purposes, all the personal data you will supply us with.

In accordance with RGPD, you have the right to information, access, rectification or deletion, restriction, portability and withdrawal of your consent anytime you want, as well as the right not to be the subject of a decision based exclusively on automatic processing, including the creation of profiles.

You have the right to request, at any time, the deletion of your personal data from our data base using the following channels: via email to “KRALEX”, or via mail at the address Str. Gladitei, nr. 42, Bloc T7, Et. 12, Sectorul 4, Bucuresti.

THE COLLECTED DATA

  • surname and name;
  • IP;
  • contact information including your email address;
  • other relevant information for market research or special offers.

THE PURPOSE OF DATA COLLECTION:

  • information offered to the users regarding the status of their account from https://www.kralex.ro/ ;
  • evaluation of the products and services offered;
  • advertise, marketing and promotion, statistics.

WAYS OF DATA COLLECTION:

  • Newsletter Registration Form

According to General Data Protection Regulation2016/679 (“RGPD”), we would like to inform you that all your personal data requested by this form (surname, name, e-mail address) by “KRALEX”, with headquarters in Str. Gladitei, nr. 42, Bloc T7, Et. 12, Sectorul 4, Bucuresti are used in good faith, in order to send you, periodically (1-2 campaigns/month) information regarding different promotions, products and events.

These personal data will be stocked until you will express your wish to unsubscribe, after which will be destroyed. All these data can be sent to our partners (MailChimp, as well as other potential competent service suppliers who are complying with the norms GDPR), only for the sole purpose mentioned above.

“KRALEX” commits to maintain the confidentiality of the data registered in this form and to prevent their transfer for other purposes. You have the right to request, whenever you want, to unsubscribe and, implicitly to request the deletion of your email address from our data base through the following channels: selecting the unsubscribe control which can be found in the footer of each newsletter send by “KRALEX” or via e-mail to the address: office@kralex.ro.

The information is stocked for a period of 10 years, after which will be destroyed using a process that will ensure its unrecoverability. These pieces of information can be sent to our partners only for the sole purpose mentioned above.

  • Contact form

In agreement with General Data Protection Regulation2016/679(“RGPD”), we would like to inform you that all your personal data requested by this form (surname, name, e-mail address) by “KRALEX”, are used in good faith, in order to deliver replies to different questions and/or details requested by this contact form.  “KRALEX” commits to maintain the confidentiality of the data registered in this form, not to dispose them and to use them, exclusively, for the purpose they were collected. In order to modify, delete, rectify or access the data provided via this form, you can contact our data protection responsible from “KRALEX”.

DATA DESTINATION

The registered information is destined to be used by “KRALEX” as operator and is communicated only to the following recipients:

  • the contract partners of the operators and other companies within the same group with the operator:
  • SC AEVENTURA EVENTS SRL for the technical support and maintenance of the website https://www.kralex.ro/ ;
  • Google;
  • the public authorities, only in the case they are requesting them for the execution of an administrative document or by the justice.

WHAT ARE WE DOING WITH THE COLLECTED DATA

We need this information to understand your needs and thus, to be able to supply you with better products and services. Among other we are collecting this data for the following:

  • maintaining an internal data base;
  • improving our products and services;
  • fulfilling our contractual obligations derived from the long-distance contracts concluded due to the confirmation of the orders placed on the site https://www.kralex.ro/ ;
  • we can use these data in order to send, periodically, emails connected to new available services, special offers or any other type of information which we believe is of your interest;
  • it is possible to contact you via email or phone. It is possible to use the collected information in order to personalize our website in accordance to your needs.

GENERAL DATA COLLECTED BY “KRALEX”

In the moment you are registered on the site https://www.kralex.ro/  due to the creation of an account, by accessing different “KRALEX” services and products, by visiting certain pages from the site https://www.kralex.ro/  or due the activation of some promotional or advertising documents, “KRALEX” will process personal data capable to lead to the identification of a certain person.
In some areas the site “KRALEX” will ask you to supply personal data, including your name, address, e-mail address, phone number, contact information, details necessary for invoicing the services of KRALEX as well as other information that can identify you.

COLLECTING AND USING PERSONAL DATA BY “KRALEX”

All data collected from the site “KRALEX”, no matter if they are personal data, demographic data, collective or technical, will be used for the purpose to administrate the registration of the accounts, to offer solutions to all questions, to improve our site and to consult our users in order to increase the quality of the products and services offered.

The use of personal data by “KRALEX” is in accordance with the legal regulations in force, in connection with the protection of people regarding the personal data processing and the free movement of these data.

DISCLOSURE AND TRANSMISSION OF THE PERSONAL INFORMATIION

“KRALEX” will not transmit (through sale or rental) towards third parties, other than those already mentioned above, your personal information.

YOUR RIGHT TO MODIFY AND DELETE YOUR PERSONAL DATA OWNED BY THE OPERATOR

According to General Data Protection Regulation, you have the right to information, access, rectification or deletion, restriction, portability, withdrawal at any moment of your consent and the right not to be the subject of a decision based exclusively on the automatic processing, including the creation of profiles.

In order to exercise these rights, you can contact our data protection responsible from “KRALEX”. As well, you have the right to make a formal complaint to a supervision authority, if you consider that your rights are being violated.

THE CONTROL UPON YOUR PERSONAL DATA

You can choose to restrict the collection or the use of your personal data by means of the following methods:

  • anytime you are requested to complete a form on a website, search for the box that can be ticked, where you can express the option for your personal data not to be used for the purpose of direct marketing activities.
  • if you have agreed in the past for the use of your personal data for the purpose of direct marketing activities, you can modify your option anytime by contacting us at “KRALEX”.

We shall not sale, distribute or rent your personal data to third parties unless we have your agreement or if the law will require it.

If you consider that any of your personal data is incorrect or incomplete, please send us an email, as soon as possible, at the address form above. We shall immediately rectify any error occurred.

FOR HOW LONG ARE PROCESSED YOUR PERSONAL DATA

Your personal data are processed throughout our contractual relationship and after its finalization, at least during the period imposed by the applicable legal provisions in the domain, including, but without limitation, the stipulations regarding the archiving procedures.

DATA SECURITY

We are committed to ensure the security and the anonymity of your information. In order to prevent the unauthorized access or data removal we have implemented physical, electronic and managerial procedures aiming to protect and ensure the information collected online.

For the confidentiality and security of the data, the account “KRALEX” is protected by a password and a username. As well, the data bases are stocked on a guaranteed server, protected by fraud attempts and accessed by means of a password. Not all employees have access to our data bases, and the personnel who have access have signed, in advance, an agreement to ensure compliance with the legal provisions in the area.